AI Chatbot Development & Management

Public-facing chatbots,
built and managed the right way.

20+ years of enterprise technology leadership — now fully focused on delivering production-ready Botpress chatbots for companies that want a professional AI-first presence without building an internal team.

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20+
Years in Enterprise IT
Botpress
Fastest time-to-production
White-glove
End-to-end managed service
EU-based
GDPR-compliant deployments

Services

Engagement models tailored to where you are in your chatbot journey.

🤝
Managed retainer

White-Glove Chatbot Management

Full ownership of your public-facing chatbot — from conversation design through production deployment and ongoing monthly optimisation. You stay focused on your customers; we keep the bot sharp.

  • Botpress configuration & flow design
  • Knowledge base curation & ongoing upkeep
  • Brand, tone & persona customisation
  • Monthly conversation review & tuning
  • Performance reporting & recommendations
🚀
Fixed-scope engagement

Chatbot Build & Handover

A fully scoped build: we design the flows, train the knowledge base on your content, integrate your systems, and hand over a production-ready chatbot with documentation and a team training session.

  • Discovery & conversation flow mapping
  • Botpress setup & full configuration
  • CRM, helpdesk & API integrations
  • Two rounds of UAT & refinement
  • Deployment, documentation & team handover
🔍
Advisory

Chatbot Strategy & Audit

Already have a chatbot that isn't performing? Evaluating whether AI automation makes sense? We assess your situation and deliver a concrete, actionable improvement plan.

  • Conversation & UX audit of existing bot
  • Platform & AI model evaluation
  • ROI modelling & business case support
  • Botpress vs alternatives assessment
  • Prioritised improvement roadmap
🔌
Add-on

Integrations & Automation

Extend your chatbot beyond Q&A into real automation — bookings, lead capture, ticket creation, CRM updates. We build integrations that turn your bot from a responder into a doer.

  • HubSpot, Salesforce & Zendesk integration
  • Calendar & appointment booking flows
  • Lead qualification & CRM enrichment
  • Live agent handoff & escalation logic
  • Multi-channel: web, WhatsApp, Slack, Teams

Why Botpress

The platform behind every chatbot we build — trusted by 750,000+ developers worldwide.

Production-ready infrastructure

Botpress handles hosting, scaling, and uptime. Your chatbot is available 24/7 without you managing servers or worrying about traffic spikes.

🔒

GDPR-compliant by design

Data residency options, EU-hosted deployments, and SOC 2-aligned security. Customer conversations stay where they should.

🧠

LLM-agnostic

Powered by Claude, GPT-4, Gemini, or a local model. We choose the right AI for your use case, compliance requirements, and budget.

📚

Knowledge base AI

Upload your docs, PDFs, or website content. Botpress turns them into grounded, accurate answers — citations, not hallucinations.

🌐

Multi-channel deployment

Web widget, WhatsApp, Slack, Teams — managed from one workspace. Build once, deploy everywhere your customers already are.

📊

Built-in analytics

Conversation logs, drop-off analysis, satisfaction scoring. Everything you need to improve performance month on month.

How Engagements Work

A structured path from first conversation to a live, performing chatbot.

Every engagement starts with understanding your business context — not just your tech stack. The goal is a chatbot that genuinely performs commercially, not just one that exists on the page. With a background spanning enterprise delivery, CTO roles, and pre-sales engineering, I connect chatbot decisions to business outcomes — and stay accountable for results.

01

Discovery

A focused session to map your audience, goals, and key conversation flows. No charge, no obligation. Honest advice about what a chatbot can and can't do for you.

02

Design & Build

We configure Botpress, design the flows, train the knowledge base on your content, and wire up your integrations. Built to your brand, tested against real scenarios.

03

Test & Refine

Two rounds of testing with your team. We handle edge cases, tune responses, fix gaps, and polish the experience before your visitors see it.

04

Live & Managed

Deployment, ongoing monitoring, monthly conversation reviews, and continuous improvement. Your team owns the outcome — not a support ticket backlog.

Use Cases

Scale-ups and mid-market companies across the Netherlands and DACH region.

B2B SaaS

Lead qualification & demo booking

Qualify inbound leads 24/7, answer product questions, and book demo calls automatically — without sales team involvement outside business hours.

E-commerce & Retail

Order support & product discovery

Handle order status, product recommendations, and returns — reducing support ticket volume while improving customer response time.

Professional Services

Intake & appointment booking

Give prospects instant answers and collect intake information — even outside business hours. Route to the right person automatically.

Financial Services

Product guidance & compliance

Guide customers through products and self-service options while staying within regulatory guardrails. Compliant by design.

Healthcare & Wellness

Patient intake & FAQ

Collect patient information, answer common questions, and route to the right practitioner — compliantly and efficiently.

Education & Training

Student support & enrolment

Answer programme questions, guide prospective students, and collect enrolment details around the clock without staff overhead.

Let's talk about your chatbot.

Free 30-minute discovery call — no pitch, just honest advice about what a chatbot can do for your business and whether we're the right fit.

Purmerend, The Netherlands

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